Intake that works at 2am.

The problem every firm has

Most legal intake dies in one of three places:

1. After-hours contact forms. Prospect fills out a form at 10pm. Intake staff sees it at 9am the next day. By then, they've talked to two other firms.
2. Answering service triage. An external service answers your phone but can't ask case-specific questions. You get "personal injury, wants callback" — which tells you nothing.
3. Intake staff capacity. Your paralegal is intaking 15 prospects/day, 80% of whom aren't actual cases. The 20% who are good cases get the same rushed intake the other 80% got.

Wengrow handles all three. An AI agent runs intake 24/7, asks the case-specific questions your paralegal would ask, qualifies the case, and drops a complete intake summary into your CRM or admin panel.

What an AI intake agent actually does

For a personal-injury firm, it might ask:

• What happened? (car accident, slip and fall, medical malpractice, product liability)
• When did it happen? (statute of limitations awareness)
• Were you treated by a doctor? Where?
• Was there a police report? What number?
• What's your contact info? Best time to call?
• Are you currently represented by another attorney?

For a family-law firm, the questions are different (divorce vs custody vs adoption; jurisdiction; urgency).

For criminal defense, different again (charge; court date; retained vs appointed counsel).

Auto-setup picks the right question set based on your practice area and generates the first draft of your intake flow. You tune it from there.

Per-practice-area agents

Many law firms run multiple practice areas. Wengrow supports per-deployment agents — one intake flow for PI, another for family, another for criminal, each with its own qualification fields and personality tuning.

Embed the PI agent on your PI landing page, the family agent on your family-law page, etc. All under one admin.

Compliance considerations

Wengrow is not a substitute for attorney-client privilege analysis. The intake conversations happen before privilege attaches, and visitors should understand the conversation is with an AI agent, not an attorney. Our default hosted pages include a clear disclosure.

We do not provide legal advice. Our AI-drafted Privacy Policy and Terms templates are starting points — have your own attorney review them before publishing.

We do not offer SOC 2 or HIPAA certification today. If your firm has specific compliance requirements (e.g., handling PHI in medical malpractice intake), Wengrow might not be the right tool for the PHI-adjacent parts. For most general legal intake — where the visitor hasn't yet disclosed protected information — Wengrow is appropriate.

Integrations that matter for law firms

• Clio, MyCase, PracticePanther — via webhook. Push qualified leads into your practice management system as new matters.
• Salesforce + HubSpot — for firms that use general CRMs.
• Email sequences — auto-send a "we received your intake, expect a call within 24 hours" email branded from your domain.
• Real-time lead alerts — intake paralegal gets an email the moment a qualified lead comes in.

See all integrations →

A recommended configuration

• Tier: Growth ($499/mo) for single-practice firms up to 850 intakes/month. Pro ($1,499/mo, includes SSO) for multi-practice firms with up to 10 deployments.
• Personality preset: Warm or Compliance-Sensitive.
• Custom qualification fields: case type, urgency, jurisdiction, insurance (where relevant), whether currently represented, statute-of-limitations-relevant date.
• Knowledge base: your firm's practice areas pages, FAQ, fee structure if public.
• Integrations: Salesforce or your practice-management system, email sequences.